What Our Customers Say

Customer Satisfaction & Safety is our number one priority, and we're proud to continually get it right.

We gave Scott from pilot heating & plumbing Falkirk the job to carry out an annual service on our domestic gas Baxi boiler.
Very well mannered. Very knowledgeable & professional. But most of all a very honest & pleasant tradesman.
We have already on an annual interval booked next year's boiler service with Scott & will continue to do so on a regular basis.
Would DEFINITELY VERY HIGHLY RECOMMEND pilot heating & plumbing for any plumbing & heating related issues.

Dave & Shirley, Cumbernauld

Had my boiler serviced, Pilot Heating Solution were excellent, good technology, very quickly, great price and good communication. Would highly recommend to friends and family.

Joe, West Lothian

I live far from my rental property, so I must rely on trusted contractors to carry out jobs for me there.

Scott's communication throughout the whole job was exemplary - from making polite, non-pushy, initial contact, to organising the appointment with the tenant, reporting the state of play at his survey and then thorough, professional and knowledgeable debrief at the completion of the job.

Most importantly, Scott called when he said he would call, arrived at the property when he said he would, did what we agreed to be done, charged what he said he’d charge and all with enthusiasm and a great attitude.

I am so impressed with Scott Murphy’s conduct that I have already discussed and contracted him to undertake a second job at my property.

Look no further than this man; you will not be disappointed and I could not be happier with the first-rate service I’ve received.

Jamie, Falkirk

Scott was in contact all through the process of quoting accepting and delivering the job.

He kept me informed of timescales and was pleasant, courteous and professional.

Very happy with the job and the quick receipt of documentation.

Have booked in already for next year and would definitely recommend his service

Kim, Livingston

Received great service from Scott. He was very professional, friendly and completed the task to a high standard.

I would definitely recommend this company!

Shaun, Falkirk

Excellent service from Scott Murphy (Pilot Heating Services)

Arrived exactly on time, was efficient, courteous and performed high quality work during the service to our combi-boiler.

We’ll definitely contact Scott for the next service and any other heating system related work.